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Vendini Hires Vice President of Customer SuccessFormer Synaptics Executive Brings Strong Performance Track Record (February 26, 2013)
SAN FRANCISCO, CA -- (Marketwire) -- 02/26/13 -- Vendini, the leader in cloud-based ticketing solutions, has named former Synaptics executive Ruth Lutes as Vice President of Customer Success. Her duties include customer care, customer support, and post sales account management.
Lutes brings a strong track record of performance in technology and customer care to Vendini. At Synaptics, she was the Senior Vice President of Customer Care and Quality for more than five years, and prior to that position, she was the Director of Customer Care and Quality for HP Storage and HP engineering and workstation businesses.
In her new role with Vendini, Lutes will be working with Vendini's customers including the nation's largest venues and events, to ensure that they are receiving the benefits of Vendini's industry-leading technology.
"I'm fortunate to join a company that already has such a strong loyal customer base, but my goal is to consistently exceed our customers' expectations," Lutes said. "My mantra is: The right product at the right time that works, and if it doesn't work, Vendini is responsive."
"Ruth has a proven track record of building customer loyalty and providing expertise in customer care," said Mark Tacchi, Vendini's Founder and CEO. "Her brilliant background is an ideal fit to support Vendini's record-growing customer base."
Vendini's web-based ticketing solution is easy to set up and enables clients to market and sell tickets, monitor sales and donations, and report results within a single system.
VENDINI | Vendini is the leader in cloud-based event ticketing and logistics software. Thousands of organizations utilize Vendini's solutions for event promotion, ticket sales, box office management and event logistics. The company's suite of applications includes a fully integrated marketing system to promote events via email and social networks like Facebook and Twitter, an event logistics software system to manage back office tasks, such as equipment and contracts, and Walletini, a mobile app that allows ticket buyers to transfer tickets to friends and get paid back on their smartphones. Vendini counts many top arts, concerts, festivals and sports venues among its customers. Vendini's corporate headquarters is located in San Francisco, with offices in Beverly Hills, Boston, Chicago, and New York. For additional information about Vendini, visit http://www.vendini.com.
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